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SHIPPING
We currently offer two types of shipping: STANDARD SHIPPING with an estimated delivery time of 5-6 BUSINESS days from order shipping confirmation.
And EXPRESS SHIPPING with an estimated delivery time of 1-3 BUSINESS days from order shipping confirmation.
*During promotional periods, shipping times may be longer than usual.
As soon as the order leaves our facilities, the customer receives an email with the tracking number for their shipment.
During the checkout process, you can choose between two options: standard shipping and express shipping.
STANDARD SHIPPING: This shipping is FREE and takes 5-6 business days to arrive once your order leaves our warehouse. The shipping company will keep you informed at all times of the progress of your order via email.
EXPRESS SHIPPING: This shipping cost is 175 MXN, as it takes 1-3 business days to deliver your order once it leaves our warehouse. The shipping company will keep you informed at all times of the progress of your order via email.
We currently only offer home delivery, so in-store pickup is not available.
* If you have any questions, please email us at customercare@simorra.com.mx
We currently offer FREE STANDARD SHIPPING with no minimum purchase amount and a delivery time of 5-6 business days.
And EXPRESS SHIPPING at a cost of 175 MXN with a delivery time of 1-3 business days.
You'll find your shipment's tracking number in your order's shipping confirmation email. You can use this number to check the shipment status on the shipping company's website, which you'll also find a link to in the email.
If you wish, you can contact us and we will help you identify the status of your shipment. You can contact us by email: customercare@simorra.com.mx , or via WhatsApp. or by calling (+34) 676021193 .